Democratize access to knowledge and effectively serve constituents.
Pryon can help state, city, and county governments introduce secure and innovative generative AI solutions that rapidly source trusted answers from authoritative content. With Pryon’s help, government employees and residents can quickly get the answers they need to allocate budgets, look up proposals and permits, access local services, and so much more.
Download the State Government Guide → Download the Local Government Guide →
Pryon in Action
Pryon powers a multilingual digital assistant, Emma, for the City of Amarillo, Texas, unlocking intuitive citizen self-service for a wide variety of city resources and municipal services, such as facilities, waste management, and utilities.
“Giving our citizens access to Pryon will empower our community members to better navigate Amarillo, while also safely and securely collecting feedback that will allow us to run the city in an even more efficient way.”
Rich Gagnon
CIO, City of Amarillo
USE CASE 1
Constituent Answer Engine
Residents and visitors alike have a variety of needs that could be met through self-service — from getting a new library card, to booking a space at the park for a BBQ, to learning about public transit. Pryon enables state, county, and city governments to stand up digital assistants and other interactive solutions, like chatbots, powered by retrieval-augmented generative AI. Residents get answers they can trust without having to navigate websites, while state and municipal employees don’t get bogged down with constant requests from constituents.
USE CASE 2
AI-Assisted Training and Education
With policies, procedures, and regulations constantly in flux, it’s critical that elected officials and administrators stay on top of it all. State and local governments can leverage Pryon’s RAG Suite to deliver accurate answers in an instant. For example, a lawmaker might ask, “What do we have budgeted for public transportation improvements this fiscal year?” and get the number they need, instantly, rather than having to dig for the right document and pore through it.
USE CASE 3
Accelerate project planning and development
Project planning at the state and local level requires an enormous amount of information sourcing across different departments and content repositories. As an example, managing the construction of a new wing at a public school might involve inquiring about permits, blueprints, and project timelines across a host of contractors. Generative AI applications built on Pryon RAG Suite can streamline these processes by helping employees find answers about rules, regulations, and contracts in seconds.
Accuracy
Security
Scale
Speed
Why Pryon
Pryon offers a trusted, safe, and proven path for implementing generative AI at enterprise scale.
Learn more about Pryon RAG Suite →
Resources
Latest insights from Pryon.
Guide
6.5.24
Pryon for State Governments \
How State Governments Can Drive Productivity & Efficiency
See More →](https://47517684.fs1.hubspotusercontent-na1.net/hubfs/47517684/File%20Transfer/Pryon_for_State_Governments.pdf)
Webinar
6.5.24
Pryon and the City of Amarillo \
Learn how you can eliminate knowledge friction to unlock productivity and growth with Pryon’s AI-enhanced knowledge management platform, and hear from Richard Gagnon, CIO at the City of Amarillo, to find out how the city’s Pryon-powered digital human is revolutionizing resident engagement and access to community resources.
See More →](/content/resource/pryon-and-the-city-of-amarillo/index.html)
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